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Understanding your statement

1. Definitions

To assist with your understanding of the Cabcharge Tax Invoice Statement, some of the key terms are explained  below.   

Previous period

Previous Balance: This is the closing balance from the previous statement 

Payment Received: The sum of all payments received prior to the statement issue date  Credit Adjustment: Any credits posted to your account 

Debit Adjustment: Any adjustments, credit card processing fees or Gift Card purchases  


This Period 

Taxi Fare: The sum of the Taxi Fare(s) processed in the statement period  

Govt Levy: The total of the applicable State Government Levy applied for each transaction. The  Govt Levy is GST exempt. 

Service Fee: The sum total of the individual service fees calculated on each transaction. The service fee is calculated on the total of both, the Taxi Fare and any applicable Govt Levy.  

Account Keeping Fee: There is an account keeping fee payable of $6.00 per billing period, but we will waive it  for each period where the “Taxi Fare” displayed is more than $60. 

Overdue Payment Fee: See ‘Terms of Payment’  

 

2. Terms Of Payment 

Payment of this statement must reach Cabcharge on or before the ‘Due Date’ indicated on the statement. If the  payment is not received in full by the due date, an overdue payment fee of 1.5% will apply to the unpaid  balance for each billing period until settled. 

Please note that if invoice statement 2017-01 was unpaid by the due date, the overdue payment fee would be  included on statement 2017-03. 

If paying by EFT, please include your Invoice Number as a reference so that the receipt can be correctly  allocated. 

 

3. GST on taxable supplies 

Taxi Fares in Australia are inclusive of GST at 10% of the Taxi Fare total i.e. GST is 1/11 of Taxi Fare. There is no GST  charged on Cabcharge’s Service Fees, Account Keeping Fees, Overdue Payment Fees and Govt Levy.  

 

4. Lost or Stolen Products 

Should Cabcharge products be lost or stolen, Cabcharge must be notified in writing immediately. The account  holder will remain liable until such notification is received. See Conditions of Use* for further details. 
 

5. Disputed Transactions 

Claims in respect of disputed transactions will not be accepted if made more than 60 days from the date of  statement. 

* Our Conditions of Use can be found here.

Should you require additional information please call us on 02 9332 9222 or email [email protected]