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Trip query

Get in touch with us about enquiries you have about completed taxi trips. Our team will look into your details and will contact the taxi network on your behalf. We'll aim to get back to you as quickly as possible, but sometimes we experience delays when contacting third parties.

The Process of raising a trip query has now completely transitioned to Cabcharge Plus.

Watch this short video on how to raise a trip query in Cabcharge Plus.

Submitting a trip query on Cabcharge Plus is easy and aims to improve your experience by:
  • Tracking your dispute status
  • Improving the resolution time frame
  • Providing a user-friendly interface
  • Centralising all account information



To raise a trip query now, please visit Cabcharge Plus.