The best corporate taxi payment platform for your business will easily handle every kind of trip, give each card and pass its own spending rules and automatically record your expense data the second a trip ends. At Cabcharge, we’ve been doing exactly this for Australian businesses since 1976. This is why we’re still Australia's leading taxi payment solution for managed corporate travel.
Of course, plenty still use cash or personal credit cards for staff taxi travel. That usually works fine until month-end arrives, and finance teams have to track down receipts that might have been misplaced. Moving to managed digital payments fixes that before it becomes a hassle. So, what should you actually look for in a platform worth switching to?
1. Look for total trip flexibility
Most corporate travel platforms give every employee the same payment option. The issue is that not every business trip looks the same. Sending a Digital Pass to a client's phone is completely different to managing a sales rep's monthly travel budget, and neither is the same as getting a guest into a cab at short notice. We know that each scenario needs its own solution.
That is why we give you a different Cabcharge product for each of these situations, from a personalised contactless card for frequent staff through to a mobile wallet pass for one-off guests. Here's how they work and when to use them:
| Product |
Format |
Best for |
Smartphone needed |
Account needed to use |
Reusable |
| FASTCARD |
Physical card |
Frequent staff travel |
No |
Yes |
Yes |
| Digital FASTCARD |
Digital wallet |
Frequent staff travel |
Yes |
Yes |
Yes |
| Digital Pass |
SMS or email |
One-off, occasional, guest travel |
Yes |
No |
Yes, up to 32 trips |
| eTicket |
Physical card |
Guests without smartphones |
No |
No |
No, single use |
| Gift Card |
Physical card |
Client or event travel |
No |
No |
No, until the balance runs out |
Across all of these, the traveller simply taps to pay at the in-taxi terminal at the end of the trip.
For guest and contractor travel, the choice usually comes down to Digital Pass or eTicket. Here's how they compare:
| |
Digital Pass |
eTicket |
| Recipient needs a smartphone |
Yes |
No |
| How it reaches the traveller |
SMS or email link |
Post or in person |
| Instant issue |
Yes |
No, requires delivery |
| Account needed to issue |
Yes |
Yes |
| Account needed to use |
No |
No |
| Single or multi-use |
Up to 32 trips |
Single use |
2. Prioritise built-in spending controls
The right platform puts you in control of contactless card payments before a trip even starts. With Cabcharge+, you can set the rules on each card or pass before it ever leaves your account.
For instance, a Digital FASTCARD carries its own weekly, monthly or yearly spending cap, while a Digital Pass carries a trip count and a fare cap per trip. Every rule applies to that specific product alone.
In practice, this means both options sit under the same Cabcharge account with completely different rules. If a project ends early, a booking changes or you simply need to adjust a budget on the fly, you can update or cancel either product from Cabcharge+ in seconds.
3. Check for automated expense tracking
Look for a platform that generates ATO-compliant digital receipts automatically after every trip, with no manual submission required.
With Cabcharge, each receipt lands in our Cabcharge+ platform the moment a fare is processed, complete with the traveller's name, fare breakdown, date and time. This applies whether your staff pay with a physical contactless card or via a mobile wallet like Apple Pay or Google Pay on their phone.
This gives you real-time tracking of your travel spend throughout the day. And because every Cabcharge transaction is strictly a taxi fare, your expense records stay completely clean and travel-specific. For teams using SAP Concur, we feed that data directly into your existing expense system with no manual exports needed.
4. Make sure it covers your guests and contractors
Your contractors, clients and guests can also travel by taxi across Australia using a Cabcharge eTicket or Digital Pass, without needing to share corporate card details or set up an account. You can issue a Digital Pass in seconds from our Cabcharge+ platform.
It lands on the traveller's phone via SMS or email. They add it to their mobile wallet via Apple Pay or Google Pay, then tap to pay at the in-taxi card reader at the end of the trip. For guests without a smartphone, a physical eTicket works with the taxi EFTPOS machines already in Cabcharge-compatible taxis across Australia.
These Digital Pass fares land in your Cabcharge+ account the moment they are processed. The trip data appears automatically, meaning there’s no manual entry required.
Why Cabcharge is Australia’s best corporate taxi payment platform
Cabcharge has earned its place as Australia's leading corporate taxi payment platform. For businesses with regular corporate taxi travel, our reputation is built on much more than coverage alone. Here’s what sets us apart:
- Taxi drivers nationwide: Our taxi network covers 98% of Australian taxis, including 13cabs, Black & White Cabs and hundreds of regional operators, so virtually every taxi driver is already set up to accept Cabcharge.
- Trusted by leading Australian businesses: We've been managing Australian corporate taxi travel since 1976, and 80% of ASX 200 companies rely on us today.
- Dedicated account managers: Every Cabcharge account includes a dedicated account manager who knows your travel programme and can step in whenever you need them.
- Surge-free fares: Taxi fares through Cabcharge never surge during peak hours, helping your travel costs stay predictable.
- CCTV in every taxi: Every taxi network we partner with is fitted with CCTV, which supports your organisation's duty of care obligations for staff travelling alone.
The right corporate taxi payment platform starts with a Cabcharge account. Apply for a Cabcharge account online today. Most accounts are active within 1 to 2 business days, so your team can start issuing cards, tracking trips and managing travel spend from one place, straight away.