What is Cabcharge?

Cabcharge, an Australian company, is a taxi charge account system providing customers with a convenient and safe way to pay for taxis and hire cars without using cash. The system is designed to meet the various needs of businesses of every size, government departments and individuals. Cabcharge is designed to give companies total control over their taxi travel expenditure accounting and records.

Watch the evolution of Cabcharge



Why use Cabcharge?

Convenience:

Almost every metropolitan and the overwhelming majority of non-metropolitan taxis have the Cabcharge Fareway EFTPOS System. It is used by more than 20,000 taxis, limousines and water taxis in all Australian capital cities, most major regional centres and many country towns and increasingly overseas: in Singapore and the UK in particular.

  • Approximately 97% of Australian taxis operate the Cabcharge Fareway EFTPOS System and accept Cabcharge Charge Cards, TAXI eTICKETs, Account Coded Dockets and major third party cards such as American Express, Visa, MasterCard, Diners Club and MotorPass.
  • This system allows passengers to pay all fares electronically using debit and charge cards.
  • This eliminates the problem of petty cash reimbursement; your staff will never need to worry about having cash.
  • The system is popular with passengers and taxi drivers because of its convenience, speed and its role in reducing fraud.
  • Lost or cancelled Cabcharge cards and TAXI eTICKETs can be replaced within 5-7 working days.
  • Cabcharge uses licensed operators from bona fide taxi groups.
  • The Cabcharge Taxi Management System (CTMS) saves you time and money on internal accounting.

Security:

Cabcharge electronic equipment utilises the latest International standards designed to minimise fraud.

  • When swiped through the Cabcharge Fareway EFTPOS System your account details are masked, making card and TAXI eTICKET duplication impossible whilst protecting your privacy.
  • Your aim is to always use the Cabcharge Fareway EFTPOS System and avoid manual imprinting. Before getting in a taxi (whenever feasible); inform the driver you will be paying by the Cabcharge Fareway EFTPOS System.

If the driver says the unit is not operational; get another taxi (if possible).

Accounting Purposes:

Cabcharge has developed the Cabcharge Taxi Management System (CTMS) a Windows based system for computerised maintenance and control of taxi travel expenditure.

The system is designed to enable:

  • the operation of a readily accessible itemised record of all the taxi travel expenses incurred on your Cabcharge account;
  • consolidation of all departmental accounts into one manageable account;
  • rapid access to information for audit and planning purposes as well as verification of TAXI eTICKET/Docket details for billing to Cost Centres or geographical locations and/or to on-charge when required;
  • electronically manipulate and sort the data by a number of criteria

Your statement of account is easy to process for payment without the labour and time intensive shuffling of paper dockets and records into sorted bundles.

  



What does Cabcharge cost?

A 10% service fee is applicable on all approved cards. This service fee; 10% of the amount charged to your account each billing period is in addition to the taxi fares. For Cabcharge Charge Cards, TAXI eTICKETs and Account Coded Dockets the service fee is GST free.



Payment methods

Approximately 97% of Australian taxis operate the Cabcharge Fareway EFTPOS System and accept Cabcharge Charge Cards, TAXI eTICKETs and Dockets and major third party Cards such as American Express, Visa, MasterCard, Bankcard, Diners Club and MotorPass. The 10% service fee will be applicable on all approved cards and on the same terms and conditions.

Cabcharge Fareway EFTPOS System is extremely popular with consumers and taxi drivers across Australia because of its convenience and speed.



Cabcharge Fareway EFTPOS System – Global leader in electronic Taxi payment systems

How does Cabcharge Fareway EFTPOS System work?

The Cabcharge Fareway EFTPOS System is:

  • an Australian designed mobile electronic payments system;
  • more than just a mobile payment facility. Fareway is specifically designed for Taxis, it is fixed to the Taxi and links into other Taxi equipment to ensure passenger and corporate financial security;
  • provides passengers with a record of all fare transactions; the customer receipt includes the taxi number, radio network, pickup, destination, date and time of trip for subsequent reference, for example, for financial records or to easily track lost property.

With in excess of 30 million credit and debit cards in use, Australians are paying by EFTPOS for millions of transactions each week. As we continue to move towards a "cashless society", people rely on EFTPOS to pay for all their goods and services. Paying by the Cabcharge Fareway EFTPOS System is like any other purchase, including the use of cards with contactless and chip and pin features.

The following credit and debit cards are accepted electronically:



A taxi with Cabcharge Fareway EFTPOS System on board is fitted with:

  • a fixed PIN Pad unit;
  • a communications unit;
  • a printer.

The PIN pad operates using menu driven instructions. The back-lit pad display provides step-by-step instructions for drivers on how to pay fares using Cabcharge Charge Cards and TAXI eTICKETs and all EFTPOS debit and credit cards.

The communication unit, using the Telstra GPRS wireless data network, controls the flow of transaction details and approvals back and forth between the taxi and the banks for EFTPOS transactions and Cabcharge for charge cards and TAXI eTICKETs. It also interfaces with Taximeters and provides GPS location information ensuring an accurate and detailed passenger record.

Cabcharge provides its account holders with a record of all fare transactions; the customer statement for each period includes the fare amount, taxi number, taxi network, date and time of the trip.

The printer enables the driver to provide all passengers with a record of individual fare transactions. The customer receipt includes the taxi number, taxi network, pickup, destination, date and time of trip for subsequent reference, for example, for financial records or to easily track lost property.